Shipping & returns
Please take a moment to review our policies below. We reserve the right to update or modify these policies at any time and encourage you to review them whenever you use our site.
Orders are shipped out within 1-2 business days, excluding weekends and holidays with the exception of special orders. If an item is out of stock or if there is a question about your order, we will contact you either by email and/or telephone. Please note that Jumping Mouse Beads is not responsible for packages that do not arrive. Any customs charges on US or International packages are the responsibility of the buyer.
For Free Local Pickup:
Free Local Pickup can be selected in the Shipping Options
For orders of $75.00 or more before taxes – FREE SHIPPING!
If you're not satisfied with your purchase all items must be in it's original condition may be returned for an exchange or refund once the merchandise has been received by us.
- Shipping fees to return items will be the responsibility of the customer.
- When we receive your item, we will issue you a store credit that can be used at any time.
- We cannot accept returns on books, patterns, needles, notions, or sale items.
- We are happy to accept returns at our store.
Please ship your return to:
Jumping Mouse Beads
781 East Main St
Blue Ridge, Ga 30513
Call us with any questions at : 706-276-1215